In part 5 we talked about the importance of the companies return policy. The next area that we will look at is shipping.
Shipping - There are several things to consider when looking at a companies shipping practices including shipping fees, delivery times, shipping reputation and special delivery services.
As was mentioned in part 3 on price, buying online can save you a considerable amount of money, however be aware of shipping costs. Some companies will turn around and charge you a high cost to ship the LCD while others like Amazon.com offer free shipping so make sure to compare the total cost of the LCD and not just the base cost.
Another consideration is shipping times. Are you ordering the tv for the big game later on that weekend? If so you will want to make sure to order the tv from a retailer that can offer next day or two day shipping options. You will pay more for this service, but sometimes it pays to get the LCD delivered in time. On the other hand if you can be a bit more patient you can go with the standard shipping option and save money. Either way make sure you check the shipping policies to know exactly when the LCD is expected to be delivered.
Thirdly, check out customer reviews of your retailer, especially if you are unfamiliar with the online company. Customers are more then willing to share their experiences about whether the LCD was delivered quickly and just as importantly whether there was any damages during the shipping process.
Many people feel that it is not worth the risk to have an expensive piece of electronics shipped to your door for fear of damage. They feel it is safer to take one home from the local retailer. Keep in mind that there is probably just as much shipping and handling involved when you consider the tv will be shipped from the manufacturer, unloaded at a regional warehouse, shipped to the local store and unloaded and then packed up by the store and taken home by the purchaser. When ordering online the item will oftentimes be shipped right from a regional warehouse. That being said, it is very important to become familiar with the shipping policies and if there is damage during shipping, who is responsible for the return shipping costs?
Lastly, do you need special delivery services? Some companies will offer special white glove delivery service by special shipping companies who will deliver the tv directly into your home and even set it up for you. If that is important to you, make sure the online retailer offers this service, keeping in mind that you will need to pay a premium for the service.
This leads us into the last consideration when buying a LCD flat screen online, which is What about cables, accessories and extended warranties.
For a review of some of the best LCD flat panel tvs as well as additional information about home theater check out the Family Home Theater Guide.